Turn WhatsApp conversations into a smarter growth channel.
Build AI-powered WhatsApp experiences for lead capture, qualification, customer support, appointment booking, product discovery and follow-up — with human handoff when needed.
Plan WhatsApp AutomationUseful conversations, connected to your business.
Meta has expanded Business AI on WhatsApp in India for customer support, lead capture, bookings and sales. Our role is to build the customized workflows and integrations your business actually needs.
Lead Qualification
Ask the right questions, capture requirements and route qualified leads to sales.
Appointments & Bookings
Collect details, check workflow rules and move prospects toward confirmed appointments.
Customer Support
Answer common questions using approved business knowledge and escalate complex cases.
Follow-up Automation
Reconnect with prospects and customers through appropriate, consent-aware workflows.
Product Discovery
Help customers find relevant products or services and move toward a purchase conversation.
CRM & System Integration
Connect conversations to CRM, calendars, forms and internal systems where appropriate.
Built for the way customers actually communicate.
WhatsApp is a major business communication channel in India, and Meta reports that 91% of online adults in India chat with a business weekly. TAPIS DIGITECH can design English, Hindi and multilingual conversation flows around your customer journey.
Talk to an Automation SpecialistSee how we've approached similar builds — explore our project work.